01
Commercial management
We own the income side of the asset: rental policy, tenant mix and space utilisation.
- Rental policy and rate indexation
- Asset income and expense budget
- Receivables control
- Occupancy plan and vacancy management
Management
Asset management
Commercial management, technical operations and tenant service delivered by one team.
Model
How management works
Asset management is a system of five connected blocks. Each has its own metrics, procedures and owners.
02
Technical operations
We run the building by procedure: planned maintenance, a help desk and contractor control.
- Planned preventive maintenance schedule
- 24/7 help desk
- Cleaning, security and grounds
- Resource metering and energy efficiency
03
Tenant service
A tenant who is comfortable renews the lease. Service is part of the asset's economics.
- A single point of contact for all requests
- Defined response times for requests
- Fit-out and move-in support
- Regular tenant feedback
04
Digital performance monitoring
Asset metrics are collected in one place: occupancy, average rate, costs and service requests.
- Occupancy and vacancy structure
- Average rate and income dynamics
- Operating costs by line item
- Requests: volume, response time, repeats
05
Owner reporting
A regular report with actuals, plan and an explanation of deviations — without requests or reminders.
- Monthly income and expense report
- Engineering systems condition report
- Work plan for the next period
- Annual budget and plan review
Outcome
What the owner gets
Predictable income
A clear rental policy and consistent work with vacancy.
Cost control
Planned maintenance costs less than emergency repairs.
Asset condition
The building retains its quality and market appeal.
Transparency
Regular reporting and access to asset metrics.
Questions
Frequently asked questions
With an audit: we review the condition of engineering systems, existing leases, the cost structure and current occupancy. Based on the audit we propose a work plan and target metrics for the first year.
Yes. The management model scales: for smaller buildings some functions are combined, while the maintenance procedures and reporting format stay the same.
We assess the existing team and keep it where possible, adding the missing competencies. Replacing staff abruptly usually means losing knowledge about the building.
Monthly for income, costs and asset condition; annually for the budget and the next period's work plan. Access to current metrics is continuous.
Hand over an asset
Tell us about the building
Describe the building in your own words: location, area, current occupancy and the task. We will come back with a preliminary assessment and an audit plan.
- Phone
- +7 (___) ___-__-__To be confirmed
- info@infinidev.kz
- Working hours
- Mon–Fri, 09:00–18:00